Shipping policy
Last Updated: November 3, 2026
In brief: Free Standard shipping with no minimum order is available to the 50 U.S. states and Washington, DC. Processing is usually 1–2 business days; transit after dispatch is estimated at 2–4 business days.
Check the destination before checkout
The configured service area includes Alaska and Hawaii as well as the contiguous states and DC. We do not ship outside the United States, to U.S. territories, or to AA, AE, or AP military addresses, including APO/FPO/DPO. Contact us before ordering for a PO Box because carrier acceptance for that address has not been confirmed. The checkout address and available delivery option are the final order-specific check.
From order to parcel
After an order is accepted and payment is verified, usual processing is 1–2 business days. Estimated travel time after dispatch is 2–4 business days, making the estimated order-to-delivery window 3–6 business days. Business days mean Monday through Friday, excluding U.S. federal holidays. These are estimates, not guaranteed arrival dates. Standard shipping costs $0 and has no minimum purchase.
We send tracking when the carrier makes it available. Initial scans may take time to appear. Please review the delivery address in your confirmation and contact us promptly if it needs correction; a change after dispatch may be impossible.
Planning for a departure or camp trip
If an organizer is needed before a flight, drive, or campsite booking, allow for the full estimated window and possible carrier variation. We cannot promise delivery by a trip date. If we cannot ship within the stated timing, we will tell you, give a revised estimate, and let you accept that timing or cancel for a prompt refund.
Delivery questions
If tracking stalls, a parcel is reported delivered but cannot be found, or an item arrives damaged or incomplete, contact us with the order number. We will review the carrier and item details and explain the available remedy. The Refund Policy covers eligible returns and our prepaid return label.
Contact maleshe
Email support@maleshe.com or call +1 (480) 962-8523. Our mailing address is 1133 W Baseline Rd, Tempe, Arizona 85283, United States. This is for correspondence, not a retail store, pickup point, or authorized return destination. Ask us for return instructions before sending an item.